The service of your AGA will be conducted under very different circumstances for the foreseeable future and I will be operating with a very strict social distancing policy.

I will need to know if you or anyone in your home is showing symptoms or has been diagnosed with Covid-19 and if you or anyone in your home is self-isolating. I will also require you let me know of any changes that may occur between the time of booking and the appointment date.

If the appointment goes ahead, I will be taking all necessary precautions to keep you and myself safe. I will be wearing latex gloves and a face mask and will be hand-sanitising regularly. I will need social distancing guidelines to be adhered to at all times, this will also include pets.

I will need the area around the AGA clear of things like dog beds etc and that surrounding cupboards are cleared before my arrival. The controls will need to be fully accessible to me.

Thank you for your cooperation during these strange and difficult times.